Web Tracks 2011 8.0.3



Publisher Description



Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help Desk module with integrated e-mail. End-Users and Technicians logon to this application to manage support requests.
Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc. You can set different priority levels for tickets, and assign them to the appropriate technician. Since the help desk is integrated with the Inventory, you will know the user and equipment you're dealing with before you approach the problem. By using the help desk, you will also build a proprietary knowledge base tailored to your unique environment. Hep Desk requests may also be linked to computers, peripherals and/or software products. This allows you to maintain a problem history for your assets.
Integrated E-Mail assures you that you are notified when a new help desk ticket arrives or when an existing help desk ticket is modified. There is an Email-To-Ticket Converter which allows tickets to be created when an E-Mail is sent to a pre configured address.
When you run the computer audit the program automatically creates or updates computer records in your database.
Web Tracks also provides an easy way to track software assets such as CD's, downloaded programs, Open License Agreements etc.


About Web Tracks 2011

Web Tracks 2011 is a free trial software published in the Helpdesk & Remote PC list of programs, part of Business.

This Helpdesk & Remote PC program is available in English. It was last updated on 19 March, 2024. Web Tracks 2011 is compatible with the following operating systems: Windows.

The company that develops Web Tracks 2011 is Gritware. The latest version released by its developer is 8.0.3. This version was rated by 16 users of our site and has an average rating of 3.8.

The download we have available for Web Tracks 2011 has a file size of 26.21 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2010-12-21 and was downloaded 560 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Web Tracks 2011 as malware if the download link is broken.

How to install Web Tracks 2011 on your Windows device:

  • Click on the Download button on our website. This will start the download from the website of the developer.
  • Once the Web Tracks 2011 is downloaded click on it to start the setup process (assuming you are on a desktop computer).
  • When the installation is finished you should be able to see and run the program.



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Users Rating:  
  3.8/5     16
Downloads: 560
Updated At: 2024-03-19
Publisher: Gritware
Operating System: Windows
License Type: Free Trial